Careers at Optovue

Optovue Incorporated is a privately-held ophthalmic device company dedicated to working with eye care professionals and clinical researchers to lead the commercialization of new imaging modalities that improve diagnosis and therapy of ocular disease. Optovue has achieved widespread market success through a combination of unique data analysis design, a reputation for excellent customer service, and rapid innovation of its technology in response to physician feedback. The company is headquartered in Fremont, CA, with operations in Carlsbad, CA and European operations in Dossenheim, Germany.

Optovue offers excellent benefits and competitive salary for the positions listed below. To apply for a position, please email your resume to HR@optovue.com.
___________________________________________________________________________________________
Software Engineer-gui+db

This position is an important part of a team of engineers and will provide hands on software development of database and graphic utilities for medical imaging data storage, analysis, 2D & 3D image visualization, and printing.

Responsibilities:

Responsible for implementation, integration and testing software modules.
Continue to improvement the performance for the current software.
Continue to improve the speed, memory management and database development.
Provides high level troubleshooting support to product development teams.
Planning, designing, and implementing from software requirement specifications.
Improve the current GUI to accommodate an interface with the application’s user in an intuitive and simple manner.

Requirements:

BS/MS degree in software engineering or computer science. Minimum 5 years of industrial experience in related software design.
Minimum 5 years experience in MFC, Win32 SDK, Database programming in MS SQL Server and/or Boland Interbase.
Experience in design, create , and maintain databases, stored procedures, performance tuning, custom queries.
Must have at least 3 years complex GUI design experience. Strong Model-View-Control GUI development. Working experience with data compression is a plus.
Strong programming skills, experience with Object-Oriented Programming and Design (OOP/OOD) and design patterns.
Familiar with SQL, XML, MFC, Windows software and database development with practical experience in modern programming languages (C++, Visual Studio, MFC) and common database (SQL server) technologies.
Demonstrate strong skill in memory management, multi-thread and client/server networking programming experience.
Understanding of the Software Development Lifecycle, Object-Oriented/AOP architectures and development principles and practices.
Good communication and documentation skills are essential.
Ability to work independently and as part of a team, ability to solve complex problems and multitask.
Ability to learn new applications and processes quickly are also necessary for this position.
Comfortable and adaptable working in a dynamic, high-paced environment. Self- motivated, excellent attention to detail, and ability to deliver under tight schedule.
Demonstrated success in system or software design and development in a small team environment.
Knowledge of medical imaging such as X-ray, Ultrasound, MRI, optical image, EMR, and DICOM standard are highly desired.

******************************************************************************************************************
Software Engineer-gui+3D

Responsibilities:

Responsible for implementation, integration and testing software modules.
Continue to improvement the performance for the current software.
Continue to improve the functionality, memory management and performance of 2D and 3D image processing and display in current software.
Provides high level troubleshooting support to product development teams.
Planning, designing, and implementing from software requirement specifications.
Improve the current GUI to accommodate an interface with the application’s user in an intuitive and simple manner.

Requirements:

BS/MS degree in software engineering or computer science. Minimum 5 years of industrial experience in related software design.
Minimum 5 years experience in MFC, Win32 SDK.
Must have at least 3 years 2D and/or 3D presentation programming experience. Working experience with VTK, OpenGL, CUDA, OpenCL or DirectShow is a plus.
Must have at least 2 years complex GUI design experience. Strong Model-View-Control GUI development. Working experience with data compression, and real-time video data streaming is a plus.
Strong programming skills, experience with Object-Oriented Programming and Design (OOP/OOD) and design patterns.
Demonstrate strong skill in memory management, multi-thread and client/server networking programming experience.
Understanding of the Software Development Lifecycle, Object-Oriented/AOP architectures and development principles and practices.
Good communication and documentation skills are essential.
Ability to work independently and as part of a team, ability to solve complex problems and multitask.
Ability to learn new applications and processes quickly are also necessary for this position.
Comfortable and adaptable working in a dynamic, high-paced environment. Self- motivated, excellent attention to detail, and ability to deliver under tight schedule.
Demonstrated success in system or software design and development in a small team environment.
Knowledge of medical imaging such as X-ray, Ultrasound, MRI, optical image, EMR and DICOM standard are highly desired.

******************************************************************************************************************
Collections and Billing Supervisor

The Collections and Billing Supervisor position is responsible for efficiently processing invoices and collecting receivables. The position is also responsible for reconciling Sales, Accounts Receivable, Deferred Revenue, Customer Deposits, Commissions Accrual, Expense and Bad Debt on a monthly basis.

Responsibilities:

Responsible for both domestic and international collections, including contacting customers and resolving issues that prevent timely collections.
Administer Full cycle accounts receivable activities.
Prepare monthly journal entries.
Determine when revenue should be deferred.
Prepare and analyze accounts receivables aging reports for potential overdue payments.
Provide weekly orders and sales status updates to upper management.
Determine credit limits and terms for customers, extend special payment terms based on analysis of customer’s finances and payment history.
Quarterly, prepare and recommend Bad Debt and Return Reserves to management and auditors.
Prepare schedules for annual audits.
Reconcile credit card bank transactions with the General Ledger.
Calculate and prepare commissions payments for sale representatives.
Compute and accrue the monthly commission payable.
Forecast cash receipts.
Assist Order Management in the management of order “holds”

Requirements:

Minimum of five years of accounts receivable/collection experience, and five to seven years of accounting experience.
Superior communications skills, both written and verbal.
Recent ORACLE experience, R12 preferred, and proficiency in Microsoft Office Suite.

Education:

Bachelor degree in Accounting

******************************************************************************************************************
Technical Support Engineer

Responsibilities:
Provide both verbal and written technical and service support to end users, sales representatives and international distributors. This responsibility includes resolving service and technical problems by phone and email response and also performing field service calls at the customer site. All support will be given in accordance with contractual requirements, and by maintaining timely, complete, and accurate problem status data.

Assist in developing service documentation in the form of memos, service bulletins, spare parts listings, and updates to service manuals.
Maintain service/RMA parts inventories and suggest ways to reduce/consolidate inventory.
Maintain accurate and timely service records in accordance with all regulatory requirements including closing within appropriate time frame.
Provide solutions to technical problems for customers and distributors.
Provide IT/Network support for customers.
Assist with special projects as required.

Requirements:

AS in Engineering or Sciences or an equivalent combination of education and experience.
At least five years experience as a Technical Support Engineer in a related field, or equivalent technical experience in a medical device company.
Should have technical proficiency and excellent problem solving skills and analytical abilities.
The Technical Support Engineer should have excellent oral and written communication and interpersonal skills.
Working knowledge of IT/Networking operations.
Knowledge of Optics theory and functionality desirable but not required.
Experience in Medical Device capital equipment highly desirable.
5-10% travel to customer sites.

Physical Conditions:

Works in an office environment most of the time, must be able to sit, stand, bend and stoop as required. May need to lift up to 30lbs occasionally, drive a 4 wheel vehicle.

******************************************************************************************************************
Manufacturing Engineer

The Manufacturing Engineer is responsible for developing, implementing and maintaining methods, operation sequence and processes in the fabrication of parts, components, sub-assemblies, and final assemblies. Interfaces with Engineering in coordinating the release of new products. Also interfaces with the Production Floor, Quality Assurance, Service, Purchasing, Planning and Cost Accounting on a regular basis. Estimates manufacturing costs, determines time standards, and makes recommendations for tooling and process requirements of new or existing product lines. As required, maintains records and reporting systems for coordination of manufacturing operations. Interfaces with suppliers and customers to resolve technical issues. In addition:

Responsibilities:

Composes Engineering Change Orders to document all changes to production processes, tools or parts as required
Trains production personnel and evaluates their performance in following procedures and creates clear instructions for production tasks
Develops and implements production line layouts and techniques to increase productivity, reduce inventory and improve product quality
Identifies, analyzes and resolves production line problems
Determines tool, fixture and equipment needs for in-process use, sourcing or designing as required to improve the manufacturing process or product yields
Resolves issues with suppliers to ensure timely availability of quality parts
Assists quality and purchasing in supplier audits
Deep knowledge of Build of Material (BOM), Manufacturing Processing Instructions (MPI), Corrective and Preventative Actions (CAPA) and New Product Introduction (NPI) and follow-up to these and other standard processes
Performs other tasks as assigned by the Director of Operations with minimal supervision

Requirements:

Requires a BS degree in an engineering discipline or equivalent (CS, EE, IE, ME)
A minimum of 5+ years experience as a manufacturing engineer
Strong experience in designing production processes and test processes for instruments

Please email your resume to HR@optovue.com

*****************************************************************************************************************
Sales Administration Manager

This position manages the administration of sales orders with emphasis on delivery and installation, providing sales support and customer service to company’s customers. Direct employees engaged in receiving calls and inquiries, investigating, evaluating, and processing sales orders. Supplying price quotations, product information and settling complaints. This position manages sales administrative staff and activities.

Responsibilities:

Oversee the processing of sales orders, scheduling of installation, coordination of shipment of product, invoicing, and ensure customer deliverables are met.
Serve as liaison and problem-solver between sales managers, sales representatives, technical services, and installers to ensure customer satisfaction.
Manages the sales support for customers and sales representatives to process orders and for general inquiries.
Analyze reports of findings and recommend response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure appropriate corrections.
Manage sales coordinators and assigned temporary staff.
Maintain SalesForce.com.
Communicate with customers, sales representatives, sales managers and vendors.
Manages retention of data and preparation of documents for use during governmental or bid related customer inquiries.
Develop standard operating procedures and policies for team.
Review and submit reports that provide critical data to drive ongoing sales and operational performance improvement.
Ensures accurate and detailed invoices are submitted to customers for sales orders.
Ensure team develops recurring reports and distributes information to key internal decision makers
Provides complex and detailed reports to finance team. Identify, develop, and recommend new reports to address new needs and emerging trends
Manage maintenance of customer transactions to support data reporting and scheduling of installations with Clinical Application Specialists.
Interact with supervisor as needed to ensure independent responsibilities are carried out in support of management goals and objectives.
Performs general managerial functions including staffing, training, developing, motivating, advising, coaching, counseling, and evaluating performance of subordinates.
Attends major tradeshows and provides sales incentive reports during tradeshows.
Additional duties as may be assigned.

Qualifications/Requirements:

AA, BA or BS degree. Minimum five or more years related experience.
Experience supervising employees in Order Entry and Business Operations.
Strong analytical and problem-solving skills, excellent communication skills, and computer literacy.
Must be a self-starter, have strong interpersonal skills, and be flexible in a dynamic team environment.
Ability to manage multiple projects and priorities simultaneously.
Excellent computer skills with MS Office, Oracle and SalesForce.com
Excellent verbal and written communication skills.
Excellent coordination and organizational skills.

Please email your resume to HR@optovue.com

******************************************************************************************************************
Buyer

Supply Chain performance has a significant impact on product cost and delivery time as well as departmental operating expenses. Selection of suitable suppliers and negotiation of proper contracts and purchase orders are critical to long-term business success.

Responsibilities:

This position works with vendors to identify cutting edge technologies and pilot delivery models to improve program performance. In addition the Buyer holds responsibility for maintaining high-level relationships and assuring that contractors and suppliers are informed of program needs, standards, changes and anticipated developments.

Manage supplier relations and agreements, including labor and pricing
To ensuring the effective management of raw material supply and uninterrupted production. Co-ordinate the delivery of material from suppliers to the Production plan and control and reduce inventory levels and identify new areas of inventory reduction.
Analyze production specifications and prepare purchase orders to obtain materials, tools and equipment. To insure delivery performance as needed.
Evaluate, negotiate with and monitor suppliers and develop alternate supply sources
Manage vendors with providing material requirement plans and/or forecasts.
Ensures the MRP database is maintained properly for supply chain-owned data fields
Ensures that MRP supply chain order actions are completed properly after each MRP run
Monitor status of ongoing major planned repairs, vendor returns.
Expedites material shipments required for altered schedules or unforeseen circumstances.
Monitor capability of suppliers to satisfy expectations of on-time delivery, quality, service, and price commitments
Maintain accurate lead times and due dates for purchased inventory and manufacturing orders.
Manage inventory to minimize cost yet maximize flow and delivery performance of finished goods
Implement ECN and/or reengineering efforts as it relates to supply chain planning and execution systems, cost reduction projects, performing market analyses, recommending short and long term sourcing strategies with defined risk/benefit analysis including insource/outsource decisions
Other duties as assigned to meet Department and organizational goals

Qualifications:

Bachelor degree in Business, Logistics and Purchasing Management and/or related subjects or equivalent experience
Minimum of three (3) years purchasing/sales, marketing and/or materials planning experience. Experience in a manufacturing environment preferred, experience with global supply chains strongly preferred.
Ability to work independently, problem solve and make sound decisions required.
ERP systems experience required.
Excellent communication skills, both written and verbal.
Computer literate, experienced user of Microsoft Office Suite.
Familiarity with GMP compliance and experience in FDA regulated environment preferred.
Oracle experience and fluent in Mandarin Chinese is preferred.

Please email your resume to HR@optovue.com

******************************************************************************************************************
Sales Representative, Orange County, CA

Responsibilities: These position will report to the Director of Sales and must consistently meet or exceed all sales budgets/goals on all products assigned. Sales Professionals are expected to possess a high level of product, competitive, customer and territory knowledge. In addition, primary responsibilities while selling capital equipment into a multi-state territory include:

Managing leads and sales opportunities within a territory
Generating leads by cold calling accounts
Conducting product demonstrations for doctors and staff members
Educating doctors and staff on key product benefits
Creating a solid referral base in an effort to increase sales
Sales Professionals are also expected to attend all company, regional and divisional meetings. Attendance is also expected at medical education programs, which can occur during evening hours and/or weekends.

Requirements:

Qualified candidates will have BA/BS degree (life sciences background preferred)
3 + years outside sales experience (B2B, dental or medical industry experience)
Demonstrated ability to learn and apply technical and scientific product-related information
Candidates must have strong sales documentation and professional references, formal sales training a plus.
Demonstrated ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities by building key customer relationships
Computer Skills: proficiency in business software (MS Outlook, Word, Excel)
Candidates must have a current valid driver’s license, collision and liability insurance for their vehicle and maintain an acceptable driving record regarding accidents and incidents.
Extensive travel is required in this position.

Please email your resume to HR@optovue.com