Customer Success Pledge

We're With You Every Step of the Way

  • The Academy at Optovue, comprehensive online education
  • Onsite clinical training followed by technical support
  • Practice development resources to differentiate and expand your business
  • Free software updates to keep your technology current

Your Success is Our Success

The Academy at Optovue

Our Academy brings OCT education to your desktop or mobile device, making it easy to learn how to interpret images, understand reports and apply the information to clinical practice. Watch instructional videos and webinars, read peer-reviewed papers and browse our extensive scan atlas. Help your staff become more proficient operators of your Optovue OCT system with our collection of technician training videos.

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Best-In-Class Training and Support

You will receive unparalleled support, beginning with professional installation and in-office staff training from a dedicated clinical applications specialist. Plus, every new Optovue OCT system includes live phone and online support available at no additional cost for five years from the date of purchase, giving you peace of mind.

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Differentiate Your Practice

iWellness offers an excellent opportunity to differentiate your practice by demonstrating your commitment to eye health and adding value to your patients' eye exams. Let us help you promote this unique service with our practice marketing kit, which contains everything you need to offer the iWellness Exam to patients, referring physicians, and the local community.

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Free Software Updates

We continually strive to improve the usability and efficiency of all of our products, so as we develop new and better ways of doing things, we pass that on to you — free of charge. These free software updates are included with your OCT system purchase and continue for the life of your instrument.*

*Software updates as defined by Optovue improve system usability and efficiency. Software upgrades may incur an additional charge.

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"I had the pleasure of working with Mike Peno today. I just wanted to let you know he was very pleasant to work with. From our phone conversation & instructions yesterday to the visit to the office today, he has been very helpful in not only fixing the problem but helping us learn how to resolve and look into it if an issue like this were to occur again. We are very happy with his service and will definitely request to work with him in the future." Edith Villasenor, Tsiaras Eye Associates
Specifications
Your Optovue purchase comes with more than 10 years of continuous OCT expertise and a whole host of extras:
The Academy at Optovue, comprehensive online education
Onsite doctor and technician training
Networking and technical support
Practice development consultation
Billing and coding resources
Software updates
Resources

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