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Service and Support Agreements

First Year Warranty

When you choose an Optovue OCT, your system will be protected by a first-year warranty that covers parts and service, remote support and software updates. Available to customers in the United States only. Terms & Conditions.

Optovue Performance Protection Plan

The Optovue Performance Protection Plan provides extended coverage for your OCT to maximize uptime, avoid surprise service bills and give you greater peace of mind. Available to customers in the United States only.

The Optovue Performance Protection Plan includes:

Parts and Service
You get full coverage for all onsite service, replacement parts and shipping costs for getting parts to your practice.

Periodic Maintenance
You'll receive one preventative maintenance visit per year. Just contact Optovue to schedule your annual visit.

Remote Support
You receive unlimited phone and online support. Simply provide internet access so the Optovue Technical Support Team can remotely access your instrument.

Software Updates
Regular software updates are provided to keep your technology current and secure.

Flexible Timespan
Plan pricing is annual, so you can buy increments of anywhere from 1 to 5 years. This not only allows you to lock in the current pricing, but also to access discounts for multiyear agreements.

For more information or to secure an Optovue Performance Protection Plan, just fill out the form below or call 866-941-9240.
Available to customers in the United States only. Terms & Conditions.

Phone & Online Support Agreement

The Phone and Online Support Agreement is designed for systems more than five years old that are not covered by a Performance Protection Plan. The Phone and Online Support Agreement provides unlimited remote support from our team of experienced Technical Support Engineers who can answer technical questions, assess system issues and provide remote repairs.  

For more information or to secure a Phone & Online Support Agreement, just fill out the form below or call 866-941-9240. Available to customers in the United States only. Terms & Conditions.


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