To our valued customers,
Optovue takes the health and safety of our employees, their families and our local communities very seriously, and we are committed to following the recommendations of the United States Center for Disease Control as well as the local, state and federal government.
On March 16th, the Health Officers of six San Francisco Bay Area counties issued a mandatory shelter-in-place order for residents and businesses from March 17th through April 7th. Optovue’s headquarters are located within this area and we are required to cease all non-essential operations at our corporate facilities.
Our Technical Support team is working remotely and will continue to provide phone and online support from their homes. Our Field Service Engineers will also be available to provide phone and online support and, whenever possible, travel by car to perform repair work onsite.
Our Shipping and Production teams will not be able to work until the shelter-in-place directive is lifted, so any orders for new or refurbished systems will be fulfilled when we return to the office on April 8th.
We appreciate your patience and understanding during this unprecedented time. Please stay safe and we look forward to connecting with you again soon.
Founder & CEO